Web Application Testing Service

Three Things to Know Before Looking for a Web Application Testing Service

So, you think you’re ready for a web application testing service? Congrats!

That means your web application is almost ready!

You and your team have busted your buns over the past few weeks and you’re almost ready to launch.

You’ve tested it yourself already and it looks pretty darn good.

But, maybe you’re a little bit worried that you might have missed some bugs.

This launch is important to you and you want to make sure it works perfectly for every visitor, prospect and customer.

So, you’re looking for just a little help to make sure you have all the bugs and nasties worked out of your web application.

You searched for “Web Application Testing Service” and. . .

  • The endless lists of services, technologies, systems and industries doesn’t help you.
  • The bullet points of “standard” benefits doesn’t help you.
  • The forever scrolling web page of reasons to test doesn’t help you either.

You don’t have the time to sort through all that nonsense just to see if those folks can help you.

OK, try this.

Do a little homework so finding the best web app testing service for you will be like a piece of cake.

Below is basic information to help you get focused. If you want more detail, check out the brief guide we’ve written about web application testing services.

Web Apps Have Three Primary Areas of Risk

There are more than three, but these are the biggies.

Functional Testing

Do the inputs and outputs of your web application behave correctly each and every time? If your team has already done a good job of testing this and you are confident in their work, then you can skip this service.

But, if you aren’t confident – even if it’s just a small or hard to test area of your web application – speak up and let us know. Your confidence in your web application is the biggest criteria.

Load and Performance Testing

Will your web application respond quickly enough when a lot of people visit? You probably haven’t considered this and it shouldn’t be a big concern unless you know that your web application is going to get hit pretty hard due to a planned marketing program. Even then, most modern technology stacks and cloud-based servers will let you adjust your web application server settings to quickly respond to a rapid increase in usage.

Testing Load and Performance will give you a definite read on when and where your web application will degrade under different loads. In most cases, you’ll be OK without testing this until you have a large user base or complex functionality in your web application. If you think you might have a high load or high usage situation, say something so we can include the best and most appropriate aspects of Load and Performance Testing in your test plan.

Cross Browser Testing (XBT)

Will your web application behave properly on all of the different devices, operating systems and browsers out there? This is the big one because browser technology is changing almost daily. Additionally, most mobile users give you about three seconds to lose their attention and desktop users will only give you about 5 seconds before they give up and move on. Said another way, This is the highest risk and least understood quality problem with almost every web application out there. And, the defect and bugs discovered in this type of testing are the sneakiest to ferret out.

Lastly, there are just too many different combinations of browsers, operating systems and devices to test every one economically. If you *know* your customers’ most common devices, operating systems and browsers, you’re off to a perfect start on Cross Browser Testing.

Three Things to Know Before Looking for a Web Application Testing Service

  1. Do you need functional testing and if so, which areas concern you the most?
  2. Do you expect a high user load and worry about performance?
  3. You Need XBT! If you know the most common browser versions, you’ll save a lot of time and money.

Here’s a case study that looks at how TESTCo’s web application testing service prevented a major fiasco and business failure.

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Software Test Engineer

Software Test Engineer or Software Tester

There’s a big difference between a software tester and a Software Test Engineer. The choice you make can be critical to the success of your software development project.

Testers run test cases and give you a thumbs up or down as to whether the software worked. That’s fine and works fine in some cases (perhaps 10% of real world software development scenarios).

Test Engineers, on the other hand, plan, design and conduct relevant test cases while showing you exactly what is broken and why.

Sometimes testers are a good fit for your needs, and sometimes they’re not.

And here’s a little known fact. Testers can inadvertently kill a project because of their limited capabilities.

Eventually you will need to make this important distinction. The following discussion will help you make the right choice.

A Recipe for Success – Move Beyond ‘What’ and Understand ‘Why’

When you don’t want any analysis with your testing, testers are fine. If you use testers only, however, your development engineers will eventually have to spend extra time to backtrack and figure out why the test failed.

With basic testers, the “why” and “how” pieces are missing – and that adds to your workload and the workload of your developers. Someone on your team has to figure out all of the details and then circle back to the testing team once adjustments are made to the code.

When you want to move beyond a simple pass/fail paradigm – and really improve the quality of your software, you need to enlist the help of Software Test Engineers. Test Engineers help you understand the problem and work through it more efficiently. They save you and your developers hundreds of man-hours of guesswork and trial and error exercises.

Don’t be Deceived by Titles

A lot of companies think they’ve hired Software Test Engineers when, in fact, they’re using testers. To make sure you know which one you’ve hired, ask yourself some questions:

Do your Test Engineers bring analysis and interpretation to the table? No? Then they’re testers.

Do they deliver defect reports plus enough information to actually fix the problem on the spot? No?.. again, testers.

With a Test Engineer, you can answer these questions in the affirmative.

Test Engineers help you understand what went wrong and how to fix it. That’s just not in the tester DNA – they’re a simple binary filter for pass/fail.

TestersTest Engineers
Run test cases and tell you which ones don’t pass.Learn your application, find gaps in the requirements, design the coverage needed per your quality goal, write test cases, organize them into suites and then run them so they can write defect reports that your developers can immediately take action on.
Tell you when your test cases don’t work anymore.Keep their test case suites updated to match the application’s changing functionality.
Testers run as many test cases as they can to get test coverage.Compare their test case suite to their functionality matrix to make sure that the right areas of the application are being tested at the right time – and then measure how much coverage they have.

How to Eliminate Delays, Worry and Project Failure

As you can see, there’s a big difference between these two different roles, and it has a huge impact on how quickly you can get your software released.

If you haven’t guessed already, TESTCo uses Software Test Engineers exclusively. We’re committed to doing a highly-professional, thorough, time-saving, money-saving job when it comes to your software testing.

The way to accomplish this is to build the right team from the beginning, eliminate guesswork and fix it right the first time.

There’s no need to put up with service that delivers anything less. Don’t make the mistake of hiring testers and then putting up with them. All you’ll do is complain, move on to other testers, hope for improvement and then make the same mistakes.

What you deserve is optimized software development and quality… as soon as possible.

A Software Test Engineer allows you to deliver on that promise. Just check out what our clients have to say about it.

Experience the Difference a Software Test Engineer can Make

We’re happy to speak with you about your testing project for software, mobile app, or website. TESTCo is flexible enough to handle small on-demand projects, and on-going QA outsourcing initiatives.

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