The biggest problem with software testing services is that you never really know what you are going to get. It’s like grape flavor vs real grapes – they are “supposed” to be almost the same but they aren’t – not even close! Testers should be the same as Test Engineers, right?
And to further compound the problem, they are seldom compared side-by-side so it can be difficult to know what you’re really getting. They look similar and do similar activities but it is in the outcomes and results that you really see the difference. This is actually the root of a very pernicious problem.
Are All The Good Software Testing Services Gone?
Most software testing services also provide software development services and some even provide more general business process outsourcing services. When you see this situation, you’ll frequently find that software developers sell at a higher price and provide much more profit than software testers. So, it makes sense that the company that provides the software testing services will optimize their better talent to the higher priced role of software developer than the lower priced role of software tester. So, when you ask for a tester, the odds are that you will get someone who just wasn’t quite good enough to be a software developer.
There is a misconception that software testing services are a commodity – it’s just testing, right? Software testing may be a commodity for everyone else, but when it comes to your software, I doubt you want the cheapest general solution out there. You didn’t use that approach when you built your software, so I doubt you’ll want to use the cheapest testers you can find.
And since the testers are low margin and low paid, they tend to want to improve their situation and move up their career ladder. The testers didn’t start as testers, they wanted to be developers. The minute they get a better opportunity, they will take it and leave your project. This almost never happens at a “good” time.
How TESTCo Software Testing Services Can Help You Uncover Value
At TESTCo, we specialize in Software Testing Services. We’ve seen these challenges many times since we started in 2002. If insanity is doing the same thing over and over expecting different results, then we’ve decided to take a much more sane approach to this problem. Here’s how we’ve solved this problem.
Where Do You Want Value?
At TESTCo, we believe in honoring promises. We promise that we will find, create and deliver the value you are specifically looking for. If you are worried about the quality of your software or need to get your software releases out to market more quickly, then our Test Engineers know exactly how we can help you.
- TESTCo is built by and for Test Engineers. Test Engineers look similar to Testers but are quite different – see the grape analogy above. Testers generally know, or can be taught, what to do. Test Engineers know the Why and the How. The activities and outputs look similar. Testers write test cases, run test cases and record defects. Test Engineers do that as well but they also understand where the value is created and why it is important to make sure that value is delivered.
- TESTCo creates and delivers Value. Price and cost are related but different. Price is the rate which is then multiplied by time to produce the cost. Value is your perception of the benefits you receive versus the cost you pay. When you optimize for price, your cost and value will be uncertain. At TESTCo, we optimize for value first, cost second and never for price.
- TESTCo attracts and retains Software Test Engineers. It is an over simplification to say that our Test Engineers are our most valuable assets. They are but they usually don’t like being called “assets”. We know the value and scarcity of Software Test Engineers. They are unique and special – just ask some of our current customers. The entire TESTCo business model is based on attracting and retaining the top Software Test Engineers on the planet – and we rely heavily on our Test Engineers to find, attract and retain more Test Engineers. All great engineers seek out and work better with other very talented engineers.
