Step One: Delivering Value Every Day Sets TESTCo Apart from other Software Testing Companies
As an outsourced QA company specializing in software testing, our first step is to deliver Real Value Every Day. It is far too common for outsourced QA providers to assign semi-qualified testers or failed developers that need a few weeks to ramp up and then expect you to manage them to suit your needs.
This is even more common if you are a mid-market company that doesn’t need a huge team. It is especially common in outsourced QA. This is a recipe for disaster that we’ve learned to avoid.
Critical Items We Use To Deliver Real Value Every Day
- We only test software. TESTCo only provides software testing. No software development. This specialization allows us to focus ruthlessly on software quality and attract and retain the very best software QA talent.
- We only hire test engineers and they are very different from testers. Testers know “what” to do. Test engineers know “how” to do it and “why” it is important. In the very fast world of software development and testing, this can be the difference between meeting your deadline or failing.
- We won’t take what you throw over the fence. We want to be included in your daily stand-up meeting so we can build relationships and stay closely tied to your software development team. Business processes and strategies change almost daily and there is seldom enough time to get those changes thoroughly documented. Stand-up meetings help keep your team aligned and we will participate actively as part of your team.
When you have TESTCo’s Real Value Every Day, you’ll know that the investment you’re making with TESTCo is delivering the value and results you want.
Step Two: Software Testing Services That Build Confidence
Check Out Our Latest Case Studies
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Our second step is to earn your confidence. When you are confident about your team and product quality, you make better business and technical decisions. This confidence allows you to honor your promises and then make bolder ones that create more value for you and your customers.
Occasional status reports that don’t mean anything, lack of on-the-ground leadership of the QA Team and no clear direction for the team are all problems that are very common in the world of outsourced software testing. You know you’re getting something, but you’re just not sure what it is or if it is the right thing that you need. You worry more.
The Software Testing Process
At TESTCo, we have a simple set of procedures and policies that allow us to quickly gain your confidence and then build your confidence in your software product.
- We deliver Daily Reports twice each day. The morning report tells you what we’re going to do and if we need help with something. The evening report tells you what we actually did, why that is important, and what we plan to do the following day. We also frequently customize our reports to deliver more detailed information specific to your project to help you make better decisions.
- We assign a QA Manager to every client at no extra cost. We believe that team management and leadership is one of our strongest competitive weapons for attracting and keeping our very talented Test Engineers. We don’t expect you to provide this – we do it. The assigned QA Manager will also work directly with you and the team to make sure you are clear on what you want and we are clear on exactly how that should be delivered to you. Sometimes you just need an objective opinion. TESTCo’s QA Managers are thoroughly versed in your project and can offer the additional guidance and recommendations to you.
- We create and maintain a Value Proposition Plan so that we’re constantly working toward exactly what you want us to. We build a Value Proposition Plan for you every quarter and then check it monthly. The Value Proposition Plan defines the strategy and outcomes you want delivered and allows us to keep our eye on the ball even when things on the ground are changing daily.
- Confident, you make better decisions and can more easily honor your promises. TESTCo delivers everything you need to be confident in your software quality.
Step Three: An Outsourced QA Company in the Fast Lane
Our third step is to help you go faster. The pace of business is getting faster every day. The need for updated software to support those changes is getting even faster. Your competitors are surging ahead. We can help you produce software faster. Here’s how:
- TESTCo’s QA Manager will provide a monthly analysis of our work with recommendations on how we can help you build better software faster. During our daily work with you, we learn your software production process. We’ve worked with hundreds of customers and seen almost every trick in the book. We can share those with you so that you can benefit from real world experience with very little risk.
- TESTCo’s QA Manager will use our Value Proposition Development Process to grade our past performance, discover your new goals and then build a strategy to help you achieve them. It is far too easy for software testing to turn into a “do it again today” task and lose sight of the real value and goals. It is also very common for goals, strategies and plans to change but not get communicated to your software production team in terms they can understand and work with. Our Value Proposition Development Process ensures that we’re working on the right things at the right time to help you meet your goals and honor your promises.
- TESTCo can provide Surge Testing Teams when you need them. One of our promises to our customers is that we will always serve our current customers before we serve a new prospect. If you’re a new prospect, we hope you’ll understand and appreciate this approach. This allows us to maintain a bench of talented Test Engineers for surge testing when you need them to meet an unexpected deadline or market opportunity.
When you are confident and fast, there are very limits to what you can accomplish for yourself, your company and your customers!
