QA Software Testing Company

Does Your QA Software Testing Company Do Both?

That’s not a typo in the headline. I’ll repeat. Does your QA software testing company do both?

Both? Both what?

Why, both QA (Quality Assurance) and Software Testing, of course.

QA, Quality Assurance, is a goal and process.

Software Testing is an activity, usually inside the QA process.

Is This Difference Between QA And Software Testing Important?

It depends on what you have and what is important to you, of course.

If you already have a rock-solid QA process for your software quality, then software testing help may be all you need.

After all, your rock-solid QA process should inform you exactly when (and how much) you need software testing versus when you need test strategy and planning.

Your rock-solid QA process already has a SMART Goal that drives your software QA and testing team to the right activities at the right time with the right effort to achieve your goal, right?

But, if you don’t already have a rock-solid QA process, then you may need a little bit more than just software testing. A qualified QA software testing company, LIKE TESTCo, can (and should) help you with this as a natural part of their work with you.

Why Would You Even Need a QA Process?

There are three important reasons to consider building a QA process, even a small one, before you start software testing.

  1. You can’t test everything
  2. Testing can be expensive
  3. You can’t “undo” disappointed customers

As you can see, you can’t win in this situation unless you have unlimited time, money and fresh customers.

How can you win against these three big constraints?

Build a simple QA Process with a SMART Goal, clear strategy, and simple plan to achieve your goal.

Unless you already have a QA Process, goals, strategy and plan, you should seek a QA software testing company that does BOTH – QA and Testing.

Note: a QA software testing company CAN’T help you with this unless they assign a QA Manager to your project and they collect the information needed to build a SMART QA Goal. Testers, no matter how experienced, just don’t have the skills and training to build effective QA Goals or QA Processes.  TESTCo provides a QA Manager, at no additional charge, on every software testing project.

How Much QA Process Do You Need?

We think you should have the “Goldilocks” QA Process – not too much, not too little, just enough to achieve your business and quality goals with minimal risk.

Too much QA process will slow down your software development and release process and you’ll struggle to hit your release date targets.

Too little QA process and your customer service phone lines will light up like a Christmas tree.

A “just right” QA process should produce software that meets your business and quality goals and makes your team feel proud of their accomplishments.

Knowing Your Goal

How much is “just right”? That depends on your goals and constraints. If your goal is for ZERO defects, you should know that your budget is going to need to be *very* large. This type of quality is usually reserved for nuclear power plants and military software.

If you don’t have a quality goal and just need to get it “tested” then you won’t need much budget or time. But, your customers will probably experience significant bugs and delete your mobile application based on their poor experience. This type of quality is typically used by businesses testing a market or idea rather than penetrating and competing in that market. New customers are expensive to acquire and bad mobile applications or buggy web apps are one of the easiest ways to drive them away.

If you *do* have a quality goal, then the right amount of QA process is exactly the minimum needed to achieve your goal. This usually means investing in building test cases during your specification phase, designing and building test frameworks during your build phase, quickly executing test cases and reporting defects as soon as possible after it is built (real-time functional testing), and then a brief functional and cross-device regression testing after all the fixes are completed and prior to roll out.

Reaching For The Right Assistance

Helping you design, experiment and build your QA process is something that an experienced QA Software Testing Company can help you with. A mobile software development company can help you build your development process, but they seldom do well helping you design and build a software QA process.

Why? Software developers CREATE and BUILD software to add FEATURES. Test Engineers TEST and attempt to DESTROY software to find DEFECTS in the FEATURES. Test Engineers typically have the same university-level education and training as software developers, but have chosen a different path for their career. Additionally, QA Managers have a library of QA processes and strategies so an effective strategy and process that meets your specific needs is quick and easy to find, evaluate, and implement.

How Can You Know Which Vendor Has Which Capabilities?

That’s easy – here are three questions you can ask that will quickly and easily let you find out if the QA software testing company you’re talking to has both Quality Assurance and Software Testing experience you need.

  1. How do you establish and achieve quality goals for your clients? What is a recent example? QA Goals should be SMART Goals and have a clear plan for achievement. QA Goals should also have clear constraints – especially in Budget and Time – no project runs forever for free! Lastly, QA Goals should have clear Business Value – they achieve something useful that moves the entire business forward in achieving its’ goals.
  2. What variety and type of QA strategies do you consider when evaluating a client’s needs? What is your “go-to” strategy? There is always more than one way to achieve a goal – these are strategies and help you quickly determine if your plans can work to achieve the goal within the constraints. Sadly, one of the most popular QA Strategies is “test everything” and that seldom works. It feels good because you can see and measure a lot of activity but it almost never provides the detail and coverage most modern technology applications need. In some cases, it can actually be counter productive and delay a release! A smart QA Strategy should be proven effective and simple enough for stakeholders to understand and support.
  3. How do you document, update and communicate your test plans and percentage of goal completion? What is your goal completion percentage for your clients? Documentation of technology projects can be cumbersome but accurate documentation, reporting and measurement of QA and Testing is critically important. Poorly documented defects are literally worthless if they require developer time to diagnose and recreate the defect. Test plans are mathematical equations for demonstrating test coverage and completion across a technology project. They must be updated real-time to provide the real value a testing team needs to achieve their goal and the quality goal of the technology project. Goal completion is a critical value measure for outsourced software testing providers. Without measuring Goal Completion, your outsourced software testing partner is doing the work but failing to deliver the true business value.

Asking these questions can help you avoid the painful lessons of working with an outsourced software testing provider.

Can Location Choices For A QA Software Testing Company Be Helpful Or Harmful?

Having a QA Software Testing company near you can be helpful – especially of you have hardware closely connected to your project. Technology projects are rapidly evolving to include the Internet of Things.

QA Software Testing companies span the world and you have many choices about where you want your software testing & QA services located. There are two primary considerations when considering where to locate your QA software testing services.

Timezone Considerations

If your project is rapidly evolving and the stories/requirements very fluid, then selecting a QA Software Testing Company in the same or very similar Timezone will probably work in your favor. This will help you avoid some of the communications challenges that occur when a team is working at the opposite end of your clock. If your project is relatively stable, then selecting a QA Software Testing Company in an opposite Timezone will work in your favor. This will allow your QA and Testing team the opportunity to complete their work prior to your local team arriving at work. Fresh code at night and fresh bugs in the morning!

Intellectual Property Considerations

If your company or project has new and highly valuable intellectual property in your software project, then it makes a lot of sense to avoid locating you QA Software Testing Company in a country that does not have reliable and effective IP protection laws. If you’re building a cutting edge artificial intelligence system then locating your QA Software Testing Company in another country with strong IP protection is almost a basic requirement. If you’re building a marketing mobile app, then you probably don’t have much IP to protect (in your app) and the risk of IP theft is very low and the country where you locate your QA Software Testing Company is not nearly as important.

The Nexus Of QA Software Testing

TESTCo is ideally located in Austin, TX, with offices in Mexico and Ukraine. This allows us to work in almost any time zone you prefer. Our offices in Mexico and Ukraine allow TESTCo to work on your project without any state-sanctioned IP risk.

A QA Software Testing Company Should Give You a “Certainty of Success”

This is both a set of facts and feelings that your outsourced software testing company can deliver the value and services you need to achieve your business and software quality goals.

At TESTCo, every team consists of a Test Engineer and QA Manager to make sure you get the Quality Assurance you want and the software testing you need. It makes a difference. Just see what our clients have to say.

Give us a call at 888-254-9709, or request a call back with the form on this page if you want to explore this further with me.

 

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Outsourced Software QA Case Study

TESTCo Software Testing Solutions Make Life Easy for Journyx Product Manager

Meredith Zachritz, director of product management at Journyx, reviews customer requirements and market trends then turns that analysis into products that add significant, tangible value to the organizations that purchase them. Her work includes everything from research, development and QA to product promotion and follow-up support.

At one point, the company tried to outsource software testing to India, but it didn’t quite work. “There were communication issues,” explained Zachritz. “When new releases hit the customer base, code was incredibly buggy.” The ensuing support they had to deliver almost killed the company.

What Zachritz really needed was quality testing leadership, a clear roadmap for QA, and a solid testing management team that could provide highly-skilled engineering talent plus proven best practices.

TESTCo Delivers Testing Solutions Plus Tangible Customer Benefits

Since hiring TESTCo, Zachritz no longer worries about team management, rotations, hiring and training, and she can focus on release plans, software improvement and customer value. “Before, hiring and training interruptions would throw off all my annual release plans,” she said.

TESTCo delivered a complete solution, with a local Quality Assurance Manager (QAM) and an expert team of Testing Engineers (TEs). With TESTCo, Zachritz sees no interruption if a TE is replaced. “We don’t have to go out and do recruiting, hiring or even training” said Zachritz. “It’s just amazing how few interruptions there are.”

Prior to hiring TESTCo, the training piece alone would create an additional two to three weeks of disruption. With TESTCo’s pre-trained team in place, Zachritz plugs in a new TE within minutes of the previous engineer’s departure. Since that person is already trained and ready to go, there’s no lag in productivity.

For Zachritz, the improvements had a direct impact on her job and boosted her confidence in their software quality. The big development? Their latest release was delivered with zero customer found defects. That helped Zachritz look like a superstar within the company. “People here were saying, wow, nobody’s reporting any bugs!” said Zachritz. “It was a story going around the company. It was the highest quality release I can remember.”

That level of confidence was something Zachritz had never experienced beforehand. “I don’t have to worry about it, and I’m confident that I’m delivering a quality product,” she said.

“I don’t have to fight fires and clean up after a release goes out.”

Before, they used to have customer found defects that would generate a cycle of hot fixes, maintenance releases and general rework which would derail their release plan. With TESTCo’s QA, Zachritz didn’t have to worry about fixes and could focus on new valuable features for customers.

The improvements spilled over into other departments. The customer service department noted significant changes. “A lot of our existing customers tell us what wonderful support we have and how quickly we respond to any kind of an issue,” said Zachritz. “We’re just no longer bogged down with a ton of problems.”

Zachritz can now deliver valuable features faster, and get customer input on code that actually works. The results produce a direct impact on sales, since each new release and upgrade represents an opportunity for new revenues from existing and prospective customers. Journyx sales people also benefit. Their confidence in live demos increased exponentially and allowed them to present to clients with no embarrassing crashes.

With TESTCo as an outsource QA testing partner, Zachritz, Journyx, and the company’s customers all emerged victorious with a holistic solution to software development, testing and delivery.

About Journyx

Thousands of companies worldwide employ solutions from Journyx to track and manage their time, expenses and resources. Employees at some of the world’s largest companies use Journyx solutions to increase productivity and save money.

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Agile QA Outsourcing

The Problems with Agile QA Outsourcing

There are two problems with Agile QA Outsourcing and we have a solution.

Here’s the first problem.

“Testers”, and particularly, outsourced software testers are poorly qualified to provide all the quality assurance services that you need in your Agile software projects.

Surprise! 80% of Quality Related Activities are Non-Testing Activities

Consider all of the quality-related activities in your agile software project:

  • Requirements Generation – missing stories, creeping scope, dependencies, edge cases, acceptance criteria & story gaps
  • Estimations – missing functionality, dependencies, more edge cases,
  • Planning – regression planning, test automation planning, test strategy and planning
  • Documentation – acceptance criteria, test data sets, configuration management
  • In-Sprint – testing, defect reporting, test case creation, test automation, regression testing

You can easily see that 80% of the quality related activities are non-testing activities.

Why are “Testers” the problem?

Most “Testers” have little or no training in technology engineering, software development methods, or team work.

Most offshore “Testers” have been identified and selected as “Testers” because they are not qualified to be “Developers”. They may have experience testing, possibly even in an Agile software project, but they haven’t been trained in software engineering or software quality.

See the potential for issues?

But Wait, There’s More!

The second problem we frequently see with Agile QA Outsourcing is the fact that “agile” is different in every organization – sometimes it’s different on every project!

So….if Agile is different every time, what does Agile QA Outsourcing really mean? Well, we believe that it means that we adjust how we work to match how you work. We start every software testing and QA project the same way – with this question.

“We have a full toolbox but we’re only truly useful if we understand how to work *with* you. So, can you tell us your agile process and how you’d like to see us work with you?”

That’s where Agile QA Outsourcing starts at TESTCo.

Agile QA Outsourcing, the TESTCo Way

TESTCo’s success in Agile QA outsourcing is based on three distinct advantages that most software QA companies do not have.

  1. Test Engineers – are trained and experienced in using the best systematic approach to find and document defects in your software. “Testers” can run the test cases you give them.
  2. QA Managers – are responsible for evaluating and selecting the best QA Strategy, building the test plan with the Test Engineers and reporting quality measurements and statistics each day.
  3. Agile QA Strategies – are used to match our QA Strategies with your team’s approach to Agile Development so that everyone’s work and outcomes are perfectly aligned and in sync.

Business Outcomes to Expect from TESTCo Agile QA Outsourcing Services

The most important business outcome we produce for our clients is a measure of the risk and certainty of your software. We will tell you, on a daily basis, the quality of your software which will allow you to make a business decision about when to deploy your software for the maximum benefit with the least risk.

Mostly this looks like a daily report with a list of defects and recommendations.

But, there are also many other business benefits that you can expect from working with TESTCo on your Agile QA outsourcing project:

  • Requirements are completed sooner with greater detail and fewer missing dependencies.
  • Estimates are more accurate and delivered functionality is more complete.
  • Plans are more accurate and updated more frequently.
  • Documentation is up to date and sustainable.
  • In-Sprint Testing is faster, better and cheaper

If your Agile QA Outsourcing is not making your Agile software projects better, faster and cheaper, then contact us and let’s discuss your unique situation and how we can help you. Not ready to talk, but want to learn more about software testing for Agile projects. I’ve written an informative report you can download here.

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Web Application Testing Services

A Short Guide to Web Application Testing Services

Web application testing services is a general term that can quickly spiral down into a techno babble of software testing methods and practices. That perspective misses the real point about why you want to test in the first place.

In this short guide, I’ll help you understand what those terms mean and how to get what you really want – Certainty of Success.

Testing evaluates and minimizes risk exposure. Testing shows you where there are faults in your web application that might cause you or your business injury or harm.

Software testing answers this question – “Where or how might I suffer a loss or injury to my business with this software and how might I prevent that?”

Web Application Testing Can Be Your Most Valuable Investment

Modern web applications are no longer a simple or inexpensive business tool. They typically take many weeks or months to build and can easily cost tens, if not hundreds of thousands of dollars. As a business owner or manager, you need and want to make sure that your investment is successful and produces the business value you expect – increased sales, reduced expenses or even more customers.

Not only have you invested a lot of money, you’ve also invested a lot of time, energy and thinking in your web application project. It should go right but you know there are many, many moving parts and it’s possible that something might not work right.

Here’s How Defects Cost Your Company

  1. Customers frustrated by a web application defect will either stop their interaction with you or call your support phone number. This is either a loss of revenue or an increase in expenses.
  2. Prospects who can’t purchase or order from you because of a web application defect will probably not pursue the additional steps needed to be your customer – they’ll shop somewhere else. This is a loss of revenue.
  3. Your staff or team members who can’t complete their work due to a web application defect WILL PROBABLY continue working on that task and consume much more time to complete it. They may possibly stop working on that task because they can’t complete it. This is an increase in expenses and also probably a loss of revenue.

In short, web application testing can help insure the value you’ve built in your web application and prevent any unexpected risks or losses to your business. This might be one of the most valuable investments you can make!

The Three Primary Areas Of Concern Leading To Web Application Testing Services

  1. Does your web application do what it is supposed to do? “Functional Testing” in web application testing services is the process of evaluating the behavior of your web application to determine if all of the “functions” in your app perform as you expect them to perform. Examples of functional behavior include everything from accurately calculating and processing transactions to gracefully and politely denying access to anyone without valid log in credentials – and everything in between. Functional testing can take several forms – from writing formal test cases and test plans to ad-hoc or exploratory testing.
  2. Will your web application work on the web browsers and mobile devices your customers use? “Cross Browser Testing/XBT” or “Compatibility Testing” is the process of evaluating the behavior of your web application to determine if it performs properly on a variety of operating systems, web browsers and mobile devices. Examples of XBT include testing on the last three versions of IOs or Android (not everybody takes the updates!) to testing on the last three versions of Windows with Firefox, Chrome, Safari and whatever Microsoft is calling their current web browser. Don’t forget iPads and other tablets!
  3. Will your web application crash when a lot of your customers use it at the same time? “Load Testing” is the process of determining the “break points” in your web application as the number of simultaneous users increases. Very few web application crash anymore and this is due to the way that servers are typically provisioned and managed. Gone are the days of getting “slash dotted” when your web server couldn’t keep up if your web application or web page suddenly got national attention or “went viral”. Load Testing will evaluate a variety of usage scenarios and report the simultaneous user count at which your web server begins to slow down and annoy your users. These are the “break points” at which you will want to make sure that your servers are increased to effectively handle the additional load.

Other Business Risks To Mitigate With Web Application Testing Services

Depending on your type of business and your willingness to accept risks there are other justifications for web app testing.

  1. Can your web application be hacked? “Security Testing” will explore a variety of different hacks or penetration schemes to determine if, where and how your web application is subject to loss of data or inappropriate access. Most security testing is focused on external penetrations but internal cross penetration of privileged capabilities may also be a risk area.
  2. Is your web application too slow? “Performance Testing” is the process of determining your web application’s the speed of processing transactions. These measurements are taken in a variety of places within the most widely used scenarios and then reported to your development team for speed improvements where necessary. In most modern web applications, this is no longer a big concern.
  3. Is your web application legal? “Compliance Testing” is the process of comparing the behavior and display of your web application to the rules and regulations that your business is subject to. This can be a complex process, primarily because most regulations are subject to some degree of interpretation. An example of compliance testing that you should take into consideration is ADA compliance.

Web application testing services can look complex and baffling when you’re just given a web page full of techno babble. But, it can also be safe, easy and reliable when you can easily understand your options and select the services that are most valuable for you and your business.

A Quick Checklist To Help You

Even after you understand what web application testing services are, it can still be daunting to get the help you want and need for web application software testing your project. So, here’s a quick checklist of questions you can consider as you decide what works best for your web application testing project.

  1. What is the goal for my project?
  2. What are my constraints for my project?
  3. What are the top 3 risks for my project?
  4. What is the vendor’s goal for my project?
  5. What strategies did the vendor recommend based on my goal & constraints?
  6. What does the vendor offer or recommend to reduce the risks on this project?

This isn’t a complete list and there are a lot more questions that can help you improve your chances of success. But, if you know the answers to these six questions and make your selection based on those answers, you have an extremely high probability of selecting the best web application testing services partner and having a successful testing project.

A Sample Web Application Testing Project

Everyone’s web application testing project is different. But, with the hundreds of web application testing projects we’ve completed, it possible to show you an outline of what you can expect for your web application testing project.

Monday – you just got out of a product meeting and your web application project is nearing completion – you need to be ready to test in a week!

Tuesday – you Google “web application testing” and find our website. You send us a contact form asking for help with your project. We write back within an hour and agree to talk on the phone on Wednesday.

Wednesday – we talk on the phone for 30 minutes and discuss your web application testing project’s goals and constraints. You’re clear that you need help and you need to get it right the first time. We answer all your questions and you’d like for us to provide you with a proposal and quote. We schedule a 60 minute Scoping Session on Thursday with a QA Manager and Senior Test Engineer.

Thursday – you meet with our QA Manager and Senior Testing Engineer in a web-based “show and tell” to demonstrate your web application and show us the details of where you are concerned. We describe several different strategies that match your goals and constraints so we can get an idea of which strategies appeal to you.

Friday – we deliver a quote and proposal that clearly shows which strategy we recommend along with a detailed work plan and price quote that meets your budget constraints and timeline. You agree and ask us to begin work on Monday.

Monday – you begin by meeting with your QA Manager and Senior Test Engineer to discuss any last minute changes. Your web application testing project has begun! Your first Daily Production Report arrives in your Inbox early in the evening for you to review.

Tuesday, Wednesday, Thursday, Friday – You receive a Daily Plan in your Inbox with full details of the day’s work. You can also expect a call from the QA Manager if anything is unclear or we are blocked in our work plan. You receive a Daily Production Report each evening that details the testing work completed with links to all of the test cases we’ve built and defects we’ve found.

Most web application testing project are completed within 3-5 days.

Lastly, after your web application testing project is completed, you’ll receive a Final Report with a detailed list of our work and links to outcomes (you own the test cases we build for you). You’ll also receive a list of recommendations from our QA Manager of things that you might improve to lower your risk and expenses in the future.

That’s it! This process took two weeks but can be compressed to a single week if you find yourself in a rush.

TESTCo provides on-demand testing services for websites, web apps, and software. software testing services that are Safe, Easy and Reliable so that you can delight your customers and eliminate any nasty surprises when you release your software.

Tips For Product Managers

Many of our clients are Product Managers and we’ve collected a few Best Practices for Web Application Testing that should help you get more of what you want with less hassle and worry.

  1. Write and publish a Goal for your web application project. Almost every web application project requires a team. For a team to be successful, they’ll have to know and work towards a specific goal each day.
  2. Start testing now! Even if you don’t have any “code” yet, you can begin testing by building test cases and test scenarios from your stories and use cases. A little known secret is that software developers actually appreciate test cases and scenarios included with the story! Why? Ever had someone explain something to you that almost made sense? If you had an example, would it have made more sense? Yeah, your software devs will appreciate your forward thinking.
  3. Plan for quality and start early. Most project plans focus on getting the deliverables completed – usually with the assumption that they will pass testing.  Here’s a Pro Tip – most deliverables DO NOT PASS TESTING the first time. Plan more time for quality DURING your project and your project will complete much more smoothly and on time. If you wait to the end to test, you’ll almost always need more time in your project plan.

If you’ll do these three simple things, your web application project will complete Faster, Better and Cheaper!

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Web Testing Company

When “Just Test It” Isn’t Enough

If your goal or the goal you give to a web testing company is “go fast and break things” then you should skip this.

But, if your goal is to build websites and web apps that delight your clients and that propels your company to achieve its goals, then there is something for you to learn in this post.

We’re occasionally asked to “just test this for us” and we’re happy to do that. After all, we’re a software and web testing company. It would be silly not to.

But, if you knew a little more about what is possible with software testing and quality assurance, would it influence your decision about which web testing company you choose and what you asked them to do?

OK, then, here’s what’s possible that you might be missing when you ask a web testing company to “just test” your software.

You want it tested to find the defects that will cause your software or web application to ABEND (any old JCL/Cobol programmers out there?), crash or disrupt your customer from achieving their goal.

You want defects!

But Wait, Just Defects?

Yes and no.

Yes, you want as many defects as your web testing company can find for you. After all, it’s better that we find them than your customers and prospects, right?

And, all software has defects, right? It just goes with the territory and that’s why all software needs to be test.

But, what if you could also reduce the number of defects your team produces and figure out how to build software faster?

Would it help you, your team and your company if merely by having your software tested, you also found out how to measurably improve your software production speed and reduce your software development costs?

The Hidden Secret of Effective Website and Web App Testing

Here’s a secret that few people take advantage of – your web testing company should also have a QA Manager that can help you pinpoint broken places in your software development process where you are building your web software inefficiently or ineffectively. The QA Manager should help you see where you’re either doing it poorly or doing it wrong.

And yet, most people never take advantage of this hidden gem for one of two reasons.

  1. You just don’t ask your web testing company how they could help you build better software. In most cases, this is because most web testing companies simply sell you a tester. When you have a Test Engineer on your project, you’ll have the confidence and opportunity to ask where they think your process could be improved.
  2. Your web testing company doesn’t provide an experienced QA Manger on every project. An experienced QA Manager has seen and successfully completed hundreds of software testing projects. They’ve seen it all! An experienced QA Manager has an enormous toolbox just packed full of QA and Testing methods, processes, tools, tips and tricks that they’d love to share with you. And, you’re hearing from your web testing team every day (you do get daily status reports, right?) and these are the perfect opportunity to get advice and feedback from your web testing company’s QA Manager on how you might improve your software production process.

You should expect more from your web testing company. More than just defects or bugs. You should get help to improve your process so you spend less time and money in the future.

Give Your Web Testing Company Clear Goals If You Want Clear Outcomes

You will almost always need more testing than you can afford. It’s just the nature of software and the art/science of software engineering. You already know this. I’m sorry that it is this way and hope you’ll find some hope and relief in this article.

Since there is more testing work than you can afford, your web testing company will need to decide what to test and how to test it.

Clear goals prevent wasted time and money chasing the wrong thing.

Clear goals for your software testing company will ensure that you are satisfied with the outcomes and value they produce for you.

Clear goals are the #1 factor leading to effectively achieving your goals.

Crystal Clear Constraints Equal On Time Results

You can only afford so much. Budgets are budgets and we all have to make do with less sometimes. Sometimes, even your patience and available time are a constraint – you hired a web testing company to help – why are they asking all these questions?

That’s fine and expected. But, you still need to get the testing coverage you need in the timeline you’ve got so you can achieve your business goals.

Clear constraints (money, time, talent, patience, etc) will help your web testing company make accurate promises, plans, and estimates.

Clear constraints help us further understand your goals and how we can help you.

Lack of clear constraints is the #1 reason most projects end abruptly without completion.

Clear Strategy Equals Repeatable and Sustainable Results

For TESTCo, Strategy is the process of assembling a set of assets with advantages and actions relative to achieving the goal. A solid Testing Strategy will help us achieve your goals within your constraints.

There is always more than one way to skin a cat or test your software.

“Just test it” is a strategy but it ignores almost everything you need to be successful.

What is a Software Testing Strategy and How do We Use It to Help You?

Very simply, a strategy is a collection of assets that have a specific advantage that can be put into action to help you achieve your goal within your constraints.

A strategy helps you fill the “How will we do this?” gap that sits in between your goal and your constraints.

Most goals are aimed at Zero or very minimal defects when the software is deployed. Most constraints are time and budget – it needs to be done by a certain date and within a certain budget.

Once you know the goal and the constraints, you can begin to find and organize your “assets” to work (within the constraints) to achieve your goal.

There are three challenges in this approach that you’ll need to be prepared for.

  1. Which software testing strategies are relevant and effective to your goal and constraints?
  2. Of those relevant strategies, which will give you the biggest outcome for the least cost and risk?
  3. Do you have all the “assets” you need to pursue your strategy?

If you’re a seasoned QA Manager, you probably already have a list of “go-to” software testing strategies. If you’re not a seasoned QA Manager, your web testing company should have a QA Manager that can walk you through this easily.

At TESTCo, we typically evaluate two or three strategies before selecting and recommending the best for our clients to achieve their goals within their constraints.

“Testers” Usually Don’t Have a Strategy

“Test Engineers” and “QA Managers” have a library of different testing and QA Strategies they can employ to achieve your goals. That’s why TESTCo only employs test engineers. That’s why a QA Manager is assigned to every project. Your web testing company should provide these for you!

“Just Test It and Hope For the Best” is also a strategy, it’s just not a very good one. That’s one reason you want to be careful about hiring a company to test your software, website and apps.

Lack of a strategy is the #1 reason for looking foolish to your boss or customers.

Goals, Constraints and Strategy Equal Value and Delight

You know you need testing for your software, website, or web application and you also know you have a limited budget.

Sure, you can get it “tested”.

But, why?

If you’ll share your Goals and Constraints with us, we’ll show you that you can have more.

Your boss and customers will appreciate it.

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