When we first engaged TESTCo, we had a detailed dev process with a place noted for functional QA testing, but the QA processes weren’t fully in place and we had just started building test cases. I was extremely busy as the development manager for the company and my initial concern was that it would take a lot of my time to ensure that outsourcing software QA testing services would go smoothly.
But working with TESTCo has been great! They ramped quickly and within two weeks TESTCo fleshed out the QA process for us. Today our relationship is very productive as they handle the day-to-day management of functional QA so I can focus on development. Using TESTCo has enabled me to be as hands off as I need to be while keeping me informed of the status of each product being tested.