I have to say that our experience with TESTCo has been very positive for the two years we’ve been working with them. We’ve been in India with them, and also in Ukraine, and they have consistently delivered. In fact, we are in the process of expanding our relationship with them for the third time in those two years. We have about 8 people in Ukraine (or openings for up to 8, I believe) right now. They are providing software QA testing and automated software testing now, and we’ve just added engineering to the mix in the last week or so… two thumbs up.
Our company has never outsourced software QA testing work before and TESTCo made it both easy and painless. Throughout the process, daily check-ins and progress reports were available; our project manager made sure that we were always getting the work for which we were paying, and the entire process was kept on track and on budget.
When we first engaged TESTCo, we had a detailed dev process with a place noted for functional QA testing, but the QA processes weren’t fully in place and we had just started building test cases. I was extremely busy as the development manager for the company and my initial concern was that it would take a lot of my time to ensure that outsourcing software QA testing services would go smoothly.
But working with TESTCo has been great! They ramped quickly and within two weeks TESTCo fleshed out the QA process for us. Today our relationship is very productive as they handle the day-to-day management of functional QA so I can focus on development. Using TESTCo has enabled me to be as hands off as I need to be while keeping me informed of the status of each product being tested.
TESTCo provided instantaneous expertise in software QA testing that integrated well with our development process.
Our testing needs vary throughout the year. TESTCo provides flexible software testing services that ramps up when we need it. Plus, their engineers dig deep into our application looking for vulnerabilities that we may not have considered.
TESTCo’s process dovetails with our agile development methods, which facilitates a ‘develop today and test tonight’ methodology. TESTCo staff are consummate collaborators; enhancing our process as necessary, and offering solutions on demand. TESTCo reacts quickly to our changing software QA testing needs. They work closely with us to formulate testing plans based on our priorities, and then shift resources quickly when our priorities change. Our local testing manager stays in constant communication with us, and is a reliable and integral part of our development team. It is obvious that TESTCo measures their success by our success.
Now that we have TESTCo in place, we’re experiencing fewer customer complaints. We have one test environment for changes and another for pre-production. Before, we’d just have users test the finished product. Now, TESTCo test scripts cover all possible scenarios for application failure. That’s helped a great deal. The system is much more stable than before. And the developers don’t have to waste their time on testing fire-drills.
Having our testing projects managed by someone in Austin who is of our own culture and timezone, receiving accurate daily status and most of all, qualified talent, has turned out to be extremely valuable.
We’re convinced that version 7.0 of our product will be by far our most flexible, powerful, fully tested and bug free release ever and we really want your whole team to know how important your work has been in ensuring that. On behalf of our customers, we thank you. We look forward to a long and productive relationship together.
TESTCo has helped us enable a real-time, iterative development process that has had a dramatic impact on our time-to-market. The introduction of real-time software QA testing decreased release cycle times by 20% and increased the defect discovery rate by 400%.
By offering a flexible usage model for software QA testing services and a reduced per-head cost, we were able to reduce its software QA testing related expenses by 50%.
I like working with TESTCo because they’re going to bid it accurately, they’re going to do it on time and they’re going to do it thoroughly.
TESTCo’s ability to accurately quote individual verification projects is very important to us, as the projects vary in scope and size. Also, we do not know the ease or complexity of a verification project until TESTCo digs into it and assesses it.
We’re saving probably 30% to 50% of what we were paying previously, and we get things done faster and more reliably with TESTCo’s software testing services.
My view is we now have “a new tool in the bag” for meeting our testing requirements.
Blue Fish needed to make the jump from writing code that is bug free and checked internally to having a rigorous third party review to ensure quality, but didn’t want to make their clients wait longer for their deliverables.
Put simply, the TESTCo team was an indispensable factor in transforming the quality and reliability of our software products.
After two and a half years of a small team approach to software development and delivery, we realized it was time to take things to a new level, and TESTCo helped us to realize that vision. The speed and efficiency with which the testing team learned our product and its complex requirements and dependencies was impressive, and a relief for an organization of our small size.
The testing team’s ability to develop a test plan on the fly as they learned our software, and to self-identify test cases that improved the overall user experience for our product are key reasons TESTCo had an instant and positive impact on our organization.
The three reasons I’m thrilled with our decision to use TESTCo: communication, comprehensiveness and team unity.
- The communication from the first call to the conclusion of our project for web application testing was as strong as I’ve ever experienced.
- The comprehensiveness of our offshore testing team was stunning. They understood our infrastructure quickly and they left no stone unturned.
- Most importantly: their approach to website QA galvanized my development team instead of ostracizing or criticizing them.