Two Major Assets

TESTCo brings to the table two major assets. The first is the formal software QA testing experiences and methodology that we can benefit from TESTCo’s best practices. The second is the varying resource demands we have depending on release cycles.

Having a local presence that provides daily status updates is invaluable. I believe the key to success with offshore software testing or development is the constant communication and getting issues resolved as soon as they occur. Going forward, we expect that TESTCo will enable us to better handle the peak demands in both development and QA.

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Eliminate Performance Bottlenecks

We are very pleased with our decision to work with TESTCo. We recently brought TESTCo in to complete a Load and Performance Testing project for one of our customers. The testing helped us find and eliminate several performance bottlenecks that could have completely halted our customer’s application and business operations. As a result of TESTCo’s testing, our customer avoided a potential loss of $1M and we further enhanced the strong customer relationship.

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Super Flexible

The team did great, the project went well and they were super flexible.

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React Quickly

Working with TESTCo provides significant savings each year compared to paying in-house resources for software QA testing. The biggest value in working with TESTCo has come from their ability to react quickly to changing needs and be accommodating of our unique process and approach. Overall, we’ve been extremely satisfied!

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First-Chair Participants

Starting in the development area, TESTCo has been acting as Sychron’s QA, testing everything with the application – from insulation, configuration, performance all the way through to the robustness of the application.  TESTCo helps us establish the criteria to determine whether the product is ready to go.

Unlike some other third party developers, TESTCo is in the “A” group with their ability to manage the writing of the code to test and release.  They are first-chair participants and Sychron could not ask for better team members and that is exactly what they are.

Communication is key in this business and TESTCo provides us with the ability to concentrate on other areas of development while they manage the software QA testing.  These third party developers are not faceless folks and TESTCo ensures that they are part of the process at all times.

Even more than the communication factor is that TESTCo and the developers have the best interest of Sychron’s product and the value is the sense of ownership that TESTCo takes in the sense of ownership we all share.  That is a rare quality to find in a company.

The final result is a union of people’s hard work and software QA testing is often treated with less importance and even more when it is outsourced.  That is not the case here and it is because of TESTCo managing and making sure we are all on the same page and working in the same direction.

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On Short Notice

TESTCo was able to supply test engineers on short notice allowing us to move fast. This would have not been possible with the local partners!

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Quick Adjustments

We outsource our entire software QA testing function to TESTCo, which results in an overall cost savings of 30% annually. There’s another benefit besides the cost savings.

Our software QA testing requirements are cyclical and we experience many peaks and valleys. By working with TESTCo we have the ability to make quick adjustments to staffing levels based on our needs which is something we didn’t have the flexibility to do with in-house staff. In addition, TESTCo has worked loosely with us to improve our software process, which allows us to produce products more efficiently and with a higher level of quality.

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Overwhelmingly Positive

My experience with TESTCo has been overwhelmingly positive, and we are grateful for their diligence and the quality of their results.

The team we have been working with is always readily available for discussions and changes in our direction, and in our meetings with them they are very personable and friendly.

TESTCo has surprised more than one of my coworkers with their thoroughness and preparedness. One new product manager remarked “Usually, I’m the one grilling the testers, but I was happy they were grilling us with the important questions that needed to be answered!”

Their test results prove that their methods are sound, well researched, and well practiced. They have provided excellent reports that are highly detail oriented and demonstrate a thoroughness that is very meaningful to us as we grow our start up.

Through working with TESTCo, we have been able to shape improvements to our own practices that reinforce our ability to deliver high quality software, and we would not be as successful as we have been without the amazing support that TESTCo has offered us.

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Simplified Regression Testing

The biggest thing TESTCo does for me is to turn the complex task of keeping an evolving product regression-tested into the simple task of communicating high level needs to your team. I get to say ‘Please work on regression testing 8.7m this week’, and can trust that all of the details will be taken care of.

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A Level of Technical Ability

I’d like to express how well your software QA outsourcing team has been working out on our project team.  They’ve brought a certain level of technical ability to QA which has been very helpful to us.

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Less Expensive No Sacrifice of Quality

Working in a very dynamic and ever-changing environment is a challenge when working with an offshore software testing team on any project. The value that TESTCo brings to Uplogix is less expensive QA labor costs without the sacrifice of quality of product. Through the use of TESTCo, and the offshore development team, we are able to realize tremendous savings of 2:1.  We could not do this kind of work for the cost if we did not use this methodology.

Also, this type of scheduling exercise provides uninterrupted resources and therefore, we do not fall behind in our delivery to the customer. This also increases the engineer’s velocity factors without constant interruption.

There are some that find the time shift a difficult challenge when working with offshore software testing development teams, however, we found that it works to our benefit in that we save valuable time as we have a new test results every morning when we arrive in the office. TESTCo manages this flawlessly for us.  This continual improvement process aids us to quickly discover what is working and what is not.  It helps us quickly decide what the next goal is that is beneficial for both the client and the developers.

There were lots of challenges during development because we could not send gear and documentation, but by the use of TESTCo, were able to do the kind of work that others could not do which was repeated manual testing versus using someone in-house.

Working with TESTCo, Uplogix gets what we need, when we needed it. Every individual participates managing this rapidly changing environment. The high level of direct communication that TESTCo provides enables us to solve issues quickly and efficiently and facilitates a smooth execution of the project.

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