The importance of setting quality goals that align with business objectives.

TESTCo set an excellent precedent for attention to detail, clearly demonstrated the value of QA early in the development lifecycle, and emphasized the importance of setting quality goals that align with business objectives.

– Ella G., Cardata

Now we are receiving QA feedback in less than a day.

We were partners with another company that was providing us QA. They were clearly not prioritizing us for QA, and that caused us a bottleneck in QA. We were constantly waiting on QA rather than development. That was really slowing down our process, probably averaging 3 days, sometimes longer. As a result, I had to give my boss not very good answers, such as “The work is done, but we’re just waiting for someone else.”

Now that we are working with TESTCo, we feel like we are in a much better spot. I’ve been thrilled with TESTCo’s performance; since the first couple of sprints, it was clear that QA was no longer the bottleneck. Now we are receiving QA feedback in less than a day.

I also appreciate their flexibility; even when tickets don’t get to QA as fast as we wanted them to, we know they will be ready when we need them.

Kenneth P.

Tradeblock

Indispensable to meeting delivery dates

TESTCo allows us to work on multiple branches/versions of software without jeopardizing delivery dates communicated last year. With TESTCo team we are able to get better regression test coverage and have the team focused on priorities and high-risk items.

I appreciate all the work the TESTCo team has been doing. We would not be able to commit to the release schedule we have without your help.

Yelena G.

Salient Systems

I Loved The Video Evidence of Defects

I think TESTCo did an excellent job, communication was good and responsive.

The defects that they found give me confidence that they were doing a good job. The information provided was transparent. It was obvious the team was doing the work, so I didn’t have to worry about it. I loved the videos with defect evidence that shows me how to reproduce the defect exactly, that was really important and useful. Everything TESTCo promised they delivered.

Very Thorough and Responsive

TESTCo has been very thorough, communicative, and responsive.  When issues are discovered, they provide detailed documentation of the issue and how to reproduce it, which is very helpful for debugging.  Their help has been valuable for ensuring consistent performance.

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Two Major Assets

TESTCo brings to the table two major assets. The first is the formal software QA testing experiences and methodology that we can benefit from TESTCo’s best practices. The second is the varying resource demands we have depending on release cycles.

Having a local presence that provides daily status updates is invaluable. I believe the key to success with offshore software testing or development is the constant communication and getting issues resolved as soon as they occur. Going forward, we expect that TESTCo will enable us to better handle the peak demands in both development and QA.

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Eliminate Performance Bottlenecks

We are very pleased with our decision to work with TESTCo. We recently brought TESTCo in to complete a Load and Performance Testing project for one of our customers. The testing helped us find and eliminate several performance bottlenecks that could have completely halted our customer’s application and business operations. As a result of TESTCo’s testing, our customer avoided a potential loss of $1M and we further enhanced the strong customer relationship.

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Super Flexible

The team did great, the project went well and they were super flexible.

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React Quickly

Working with TESTCo provides significant savings each year compared to paying in-house resources for software QA testing. The biggest value in working with TESTCo has come from their ability to react quickly to changing needs and be accommodating of our unique process and approach. Overall, we’ve been extremely satisfied!

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First-Chair Participants

Starting in the development area, TESTCo has been acting as Sychron’s QA, testing everything with the application – from insulation, configuration, performance all the way through to the robustness of the application.  TESTCo helps us establish the criteria to determine whether the product is ready to go.

Unlike some other third party developers, TESTCo is in the “A” group with their ability to manage the writing of the code to test and release.  They are first-chair participants and Sychron could not ask for better team members and that is exactly what they are.

Communication is key in this business and TESTCo provides us with the ability to concentrate on other areas of development while they manage the software QA testing.  These third party developers are not faceless folks and TESTCo ensures that they are part of the process at all times.

Even more than the communication factor is that TESTCo and the developers have the best interest of Sychron’s product and the value is the sense of ownership that TESTCo takes in the sense of ownership we all share.  That is a rare quality to find in a company.

The final result is a union of people’s hard work and software QA testing is often treated with less importance and even more when it is outsourced.  That is not the case here and it is because of TESTCo managing and making sure we are all on the same page and working in the same direction.

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On Short Notice

TESTCo was able to supply test engineers on short notice allowing us to move fast. This would have not been possible with the local partners!

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