I Loved The Video Evidence of Defects

I think TESTCo did an excellent job, communication was good and responsive.

The defects that they found give me confidence that they were doing a good job. The information provided was transparent. It was obvious the team was doing the work, so I didn’t have to worry about it. I loved the videos with defect evidence that shows me how to reproduce the defect exactly, that was really important and useful. Everything TESTCo promised they delivered.