We had a customer with a complex environment that needed both support and customization assistance quickly. This request was further complicated by the fact that expert resources and the customer resources were in a variety of global locations.
TESTCo provided staff with strong technical skills and the personality to propose creative solutions without waiting for direction. Hand-offs between folks around the organization were seamless.
I am most pleased with how easily the TESTCo staff have integrated into the Lombardi culture and their ability to work in an independent fashion. TESTCo required no handholding or remedial guidance. The entire group eats, drinks and breaths the company ethos.